Budler brings your customer experience to life using SMART technology to connect the physical and digital retail experience, through a seamless integration with COVA POS software. Turn every shopper’s cell phone into a mobile shop. Create your own branded frictionless experience where guests can check in your store, and immediately engage by browsing your product catalogue quickly and easily, or interact with a budtender for personalized service, thanks to order history visibility & recommendations. How it Works.Customers can check into a store and initiate orders on their phone or allow staff to recommend & add order items directly to a guest’s digital shopping cart, in real time. Customer data is then saved to create consistent & personalized service, and easy re-orders. Budler’s mobile shopping cart allows guests to order and pay directly on their phone from home or in-store. from anywhere. Eliminate monthly hardware fees & reduce paper waste, no app download required for the customer! Why it Works.Know who your customers are when they walk in, not when they get to the register. Integrate data collected from online, in-store or phone sales to create a more complete behavioral profile of your valuable customers. Budtenders receive real time data to drive recommendations and increase basket size. Generate up-sell opportunities, with dynamic marketing influenced by business intelligence on-premise and off-premise The Power of Data.Follow purchase patterns and methods: click & collect vs in store vs delivery and combine it with our customized RFM (recency, frequency, monetary) customer segmentation analysis which predefines who to contact and when, combined with browsing & activity tracking through our integration with google analytics. What our Partners Say. Average basket size increased by 35% when using Budler. Average customer time spent in the store decreased from 15 min to 8 min. 14% increase in featured products using in-store interactive screens. Used the Budler online shop featured section to increase sales for branded merchandise by 10%.
Budler
